With Poop Patrol’s weekly service I always have a clean yard. Thanks very much.

Scott – La Jolla
 
 
 
 

Does Poop Patrol require contracts?
No. Your word is all we need!
We have no minimum commitment and service can begin or discontinue at any time at the customer's request.

What area's does Poop Patrol cover?
We patrol Bay Park, Del Mar, La Jolla, Scrips Ranch, Carmel Valley, Rancho Santa Fe, Mission Hills, Northpark, Sorrento Valley, Mission Valley, Ocean Beach, Pacific Beach, Old Town, Linda Vista, Clairmont and Coronado.
For services outside these areas please call or e-mail for availability in your area.

What if my Dog stays in the yard during service? Is that OK?
Sure. We love friendly dogs. However if your four legged friend is a little unfriendly to strangers, please make sure he or she is inside or tied up during your requested service times. If we are unable to get inside your yard for cleaning you will still be charged for a visit due to transportation and time costs.

Is a one time service available?
Sure. Please review our pricing page for current one-time prices based on # of dogs.

Is my Personal Data safe with you?
We treat your information as if it were our own. We NEVER sell or share anything about you.

What if I want to skip a day or go on vacation?
Please call us 24 hours in advance of your requested time off. There will be no charge with prior notice.

BILLING AND PAYMENT POLICIES
Billing
We will e-mail you a statement on the 15th of each month, or you can choose to have it mailed to you. This statement is a bill for your next month's service. It lists the services you will receive and the amount due. If you don't receive your statement by the 21st, please contact us immediately. We will be happy to fax/mail/e-mail you a new statement. We are not responsible for lost or misdirected invoices.

Payment Policy for One-time Pet Waste Cleanup and Removal Service
Payment for one-time service is due when services are rendered. Poop Patrol accepts cash, check and credit cards. If you're happy with the job we did, sign up for regularly scheduled services and get an immediate discount on your one-time service visit. Call 1-888-95-SCOOP (72667) for details or click here for a free, personalized quote. Once you're on a regular schedule, you'll be billed monthly, as described below for all future visits. Or, you can sign up for our free AutoPay service and not ever have to worry about billing.

Payment Policy for Regularly Scheduled Pet Waste Management Services
Poop Patrol accepts cash, check and credit cards. Payment is always due on the 1st of each month. If you can't mail your check by the (1st), please include a $10.00 late fee. If we don't receive payment including the late fee by the 10th, we will be forced to suspend service until payment is made. All returned checks will be assessed a $20.00 returned check fee.

Payment Policy for Pet Food & Pet Supply Delivery Services
Payment for Pet Food & Pet Supply Delivery Services is due and payable when services are satisfactorily rendered. Poop Patrol accepts cash, check and credit cards.

AutoPay
Sign up for AutoPay and you'll never have to worry about billing again. Your payment will automatically be charged to your credit card on the 15th of each month. Click here to sign up for this free service or call 619-840-9056.

 
100% Satisfaction Guarantee
At Poop Patrol we pride ourselves in making sure our customers are always #1. We are fully committed to integrity and being #1 in the pet waste removal business. If for any reason you are dissatisfied with our services please contact us within 24 hours and we will make sure your lawn is cleaned again for FREE!!
 
 
Privacy Notice

This privacy notice discloses the privacy practices for www.PoopPatrolCA.com.This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing  
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information  
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security  
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 619-840-9056 or info@pooppatrolca.com.

 
Poop Patrol ® LLC Copyright 2010 Pet Waste Removal Service.
3639 Midway Drive Ste.B #193 San Diego, CA. 92110-5254 Phone: 1-888-957-2667 E-mail: info@pooppatrolca.com